Whether you want to return a game you’ve sold to GameStop or exchange it for another one, you’ll have to follow the store’s return policy. You must send back the game in its original packaging, along with your receipt and packing list. If you bought the game at GameStop and later decided you want it back, you can do so within seven days, and you’ll get a refund if you’ve opened it up. If you sold it at GameStop, you’ll have to pay for shipping.
While selling your game at GameStop is convenient, it doesn’t maximize your dollars. The company often marks up the games at least three times the trade-in value. It pays to be patient and shop around. There are plenty of other ways to sell your games. Check out the prices at other places first. Several of these retailers have online pages that list the trade-in values of their products.
For instance, in 2009, GameStop started selling opened games as new. This was against the FTC’s rules. This practice continues to this day, but it’s possible that the store has been investigated by the FTC. In any case, make sure to ask for a shrink-wrapped copy when selling your games to GameStop. You may also be able to get your money back if you’re not satisfied with the purchase.